WARRANTY

One Year Warranty

This product is warranted for a period of one year from the date of purchase against non-user caused damage and defects.

Shipping Costs

The Customer is responsible for paying the shipping costs arising from the return of a product to www.luxgerman.org (international shipment to China). www.luxgerman.org will cover the shipping costs of return of a functional unit to the Customer’s provided address (shipment from China to overseas destinations).

Situations to which the warranty will not extend (including but not limited to the following)

– Products past their valid warranty period
– Lack of a valid receipt or invoice
– Damages occurring as a result of operation under abnormal working conditions, as well as improper installation, use, maintenance, or storage
– Unauthorised disassembly, repair, abuse, or modifications
– Damage occurring as a result of natural disaster (e.g. flood, fire, earthquake, lightning, etc.)
– Products with torn product labels or with altered serial numbers.
– Damage occurring as a result of normal wear and tear (including but not limited to diminished brightness, lens quality, battery, packaging, or casing, etc.)

Contact Information

Email: [email protected]
Facebook: https://www.facebook.com/luxgerman.org